Houston Harbaugh, P.C. - Business Litigation

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Pittsburgh, PA 15222
Phone412-281-5060
Fax: 412-281-4499
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Phone: 412-281-5060

Houston Harbaugh Blog

Building a bridge of confidence between clients and attorneys

You have a legal matter that needs attention right now. It is time to retain an attorney, but you wonder where to start and what qualities you need in one. There are many, too, which will build confidence between the two of you and create a strong working relationship. Some of those traits include knowledge, empathy, trustworthiness, realism, fearlessness and focused. All of this will ultimately help in resolving your legal case.

A law firm that builds a strong rapport with you inspires confidence. And while it is important to gain confidence in your attorney, the same holds true about your attorney having confidence in you. That is why it also is important to invest in your case, educate yourself and always ask questions when you have them.

Trust, communication and solid support

Ideally, you want to work with an attorney who establishes a strong working relationship that lasts from the initial consultation through the conclusion of your case. Working well together is essential, When you have an attorney who creates an atmosphere of trust, you are on the right track. This will help you achieve a certain comfort level and establish further confidence.

Communication cannot be overlooked, either. You want to work with an attorney who manages your expectations by providing straightforward explanations. Being realistic and honest while avoiding “pie-in-the-sky” promises goes a long way. You are much better off when you fully understand the issues of your case.

Another aspect that builds confidence between clients and their attorneys relates to support staff. An attorney with a reliable, knowledgeable and courteous support staff that meets expectations is one that understands the importance of teamwork. The behavior and characteristics of a support staff reflect upon the attorney

When clients have confidence in their attorneys, it proves advantageous. When attorneys focus on building that bridge of confidence with clients, it exemplifies the care, understanding and compassion they wholeheartedly bring to every case.

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